Apply for the listed positions Job Position *Select Job PositionMain Job PurposeDevelops and provides pharmacy budget inputs to the Head of Pharmaceutical Services. | | Develops the annual operating plan for the Pharmacy in line with Cimas objectives and legislature. | | Develops and updates Standard Operating Procedures for the Pharmacy and submits to the Head of Pharmaceutical Services for approval. | | Develops and updates student attachment training plans (Pre-Registration Pharmacist) in line with the Pharmacist Council of Zimbabwe guidelines. | | Develops and updates the maintenance plan for Pharmacy equipment in line with manufacturers standards. | | Ensures that the issuance of MCAZ premises and Persons licence are valid in line with regulatory requirements. | | Participates and provide guidance to staff in the attainment of CPD points in line with professional requirements. | | Analyses stock movement trends, disease trends and creates stock orders/requests using analysis results. | | Monitors goods receipts, packing and storage of stocks in line with Cimas policies, procedures and manufacturer’s specifications. | | Monitors FEFO compliance when dispensing to ensure that stocks do not expire on the shelves. | | Oversees the documentation of Pharmacy inventory in line with Cimas policies and procedures. | | Participates in stock takes in conjunction with Finance as per Cimas calendar. | | Authorizes removal of expired drugs from shelves, quarantines and arranges for proper disposal. | | Dispenses medicines in line with Standard Operating Procedures and best practice standards. | | Performs daily inspections of surfaces for cleanliness in line with Cimas infection control procedures. | | Compiles orders for unregistered drugs, checks and approves correctness of Section 75 forms and submits to Medicines Control Authority of Zimbabwe for permits.The PersonHolder of a Degree/Diploma in Sales and Marketing Management or equivalent with 2 - 4 years of Sales/Marketing and/or Business Development experience in the Medical Aid or Insurance Industry. | | An impressive track record of closing deals. | | Established networks and an ability to influence and communicate at all levels. | | Strong negotiation skills. | | Should display strong market knowledge.Person Specification, Qualifications & ExperienceFirst degree in information technology, computer science, software engineering or any other related field. | | Full stack software development using object-oriented languages. | | Project Management Certification. | | A minimum of three years having worked in similar roles. | | Ability to work in a fast-paced environment while managing multiple tasks. | | Exceptional verbal and written communication skills and ability to prepare accurate reports.Relevant InformationIf you are interested and you meet the stipulated requirements, please attach your CV . Due Date (12 October 2023)Relevant InformationIf you are interested and you meet the stipulated requirements, please attach your CV . Due Date (12 October 2023)Relevant InformationIf you are interested and you meet the stipulated requirements, please attach your letter of motivation and CV. Due date (7th of July 2023.)The PersonBachelor of Pharmacy DegreeThe PersonDegree in Business, Marketing, Customer Experience, or any other related field. | | 4-6 years’ service industry experience or similar, with minimum 2 years at managerial level. | | Project Management Certification. | | Member of a recognised affiliation i.e., MAZ/IMM. | | Ability to identify, communicate and ensure implementation of key plans and objectives. | | Ability to work in a fast-paced environment while managing multiple tasks. | | Exceptional verbal and written communication skills and ability to prepare accurate reports.The RoleWelcomes patients pleasantly and politely on arrival, assisting with relevant information. | | Checks to ensure that the medical aid claim form is completed accurately and that all details are included. | | Advises patients on co-payments and shortfall requirements. | | Responds to and resolves customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. | | Attends to queries from Dentist and patients over the phone. | | Updates reading material at the reception area, changing videos showing on the screen and general ambience. | | Schedules appointments for pre-booked consultations. | | Cross selling and upselling Cimas services. | | Captures all patients details on the medical aid claim form into the Trimmed System. | | Obtains identification and medical aid information from each patient to ascertain if the correct patient is being served. | | Verifies and validates patient medical aid accounts. | | Receives, screens and directs all incoming calls to the appropriate individual or office promptly and accurately in a friendly and courteous manner. | | Responds to enquiries, accepts messages and relays the same to the respective personnel as required. | | Responds to internal staff telephone queries and arranges for repairs and maintenance of faulty telephone lines. | | Receipts cash, reconciling the receipts and banking daily. | | Receipts co-payments in line with the updated Tariff sheet.The RoleSets up Dental materials and equipment for patients’ treatment. | | Mixes materials for patient treatment as per instruction by the Dentist. | | Performs suctioning during procedures. | | Hands over procedure instruments as per instruction during the procedures. | | Clears the treatment room after procedures and sets it up for the next patient. | | Sterilises and disinfects dental instruments, surface areas, Chairs in line with Cimas procedures daily. | | Liaises with the dental laboratory for job collections, deliveries and payments. | | Follows up on patients after complicated procedures and provides feedback to the Dentist. | | Schedules patients for treatment in line with available slots. | | Checks medical aid membership validity of the clients prior to bookings. | | Files and retrieves patient records. | | Fills in pre-authorization forms, submits to Managed Care and follows up on outstanding forms. | | Records daily patient attendances and procedures and submits to Dental Clinic Manager. | | Processes claim forms and submits to the Administration Clerk. | | Provides access to the Clinic and Clinic equipment to the Technicians during maintenance schedules. | | Checks and monitors availability and usage of stock. | | Prepares requisition for stock replenishments in line with reorder levels and submits to the Dental Clinic Manager for authorizations. | | Participates in stock takes.The RoleConducts dental consultations and diagnosis per patient in line with WHO, Ministry of Health and Zimbabwe Dental Association. | | Requests diagnostic tests from the Laboratory and imaging needed per case as per findings from the consultation. | | Carries out dental treatments as required by the patients in line with WHO, Ministry of Health and Zimbabwe Dental Association. | | Prepares, discusses and provides prescriptions for medication of dental conditions. | | Ensures proper creation and maintenance of patient records. | | Maintains patient confidentiality for all cases attended to and for all records in line with DoctorPatient confidentiality. | | Refers patients for specialist care based on dental assessment. | | Liaises and engages with other health practitioners and service providers in different fields in the management of patients. | | Monitors the sterilisation and disinfection of equipment and consumables in line with WHO, Ministry of Health and Cimas Protocols. | | Monitors preparation of the dental surgery and chair before and after attending to patients and ensures thorough cleaning and disinfection. | | Monitors staff adherence to dental operating procedures and ensures that personal protective clothing and equipment is used at all times. | | Educates patients on proper oral hygiene practises. | | Participates in planned wellness programmes by providing Oral Health Talks in the communities in conjunction with iGo Department.The RoleReceives, packs and stores stocks in line with Cimas policies. | | Prepacks medicines in smaller packages and labels these in line with MASCA requirements. | | Cleans surfaces where medicines are stored to ensure compliance with Cimas Infection Control Policies and local legislature. | | Assists stores and stacks medicines according to FEFO. | | Participates in the stock takes as per Cimas calendar. | | Packs and labels dispensed medicines ensuring that the correct medicine is of the correct strength. | | Responsible for OTC coordination. | | Operates the till accurately and handles money in a safe and secure manner in line with Cimas Finance policy. | | Reconciles daily cash transactions in conjunction with the Pharmacist for safekeeping.Main DutiesPlans routes to destinations by referring to addresses on packages and correspondences. | | Inspects parcels to check that appropriate packaging and labels are used. | | Complies with the delivery policies by maintaining confidentiality and preventing manipulation of deliverables. | | Distributes and delivers mail, claims, and messages in an efficient manner. | | Records information such as number of items received, time of delivery and name of recipient for all incoming and outgoing deliveries. | | Maintains records of daily deliveries in the logbook and ensures sign-off by recipients of such. | | Liaises with the Drivers where extra transport arrangements are necessary. | | Maintains confidentiality in service delivery. | | Performs general office duties such as filing documents, distributing stationery, and running errands. | | Maintains a record of daily tasks and duties. | | Assists with the filing and packing of Cimas packages. | | Engages Marketing manager and facilitates activities to ensure success of the events. | | Participates in post-event reviews and makes recommendations for the improvement.The PersonDiploma in Marketing. | | Diploma in Secretarial Studies is desirable. | | Front office experience in a Healthcare or related environment.The PersonHolder of a Dental Surgery Assistant Certificate.The PersonHolder of a Bachelor of Dental Surgery. | | Valid Open Practising Certificate (OPC). | | Registered with the Medical and Dental Practitioners Council of Zimbabwe. | | Practising Dentist with more than 2 years working experience.The PersonDispensary Assistant CertificateThe PersonClean Class 3 drivers` Licence. | | At least 2 years’ experience. | | Class 2 drivers` Licence is an added advantage | | Valid Defensive Driving Certificate is an added advantage. | | Good verbal and written communication skills. | | Ability to plan and organise in line with job requirements. | | Ability to analyse and solve work related problems while achieving the right outcome simultaneously. | | Excellent time management and teamwork skillsRelevant InformationIf you meet the stipulated requirements and can operate with minimum supervision, attach your application together with proof of qualifications and experience . Due Date ( Wednesday 16th August, 2023)Relevant InformationIf you meet the stipulated requirements and can operate with minimum supervision, attach your application together with proof of qualifications and experience. Due Date ( Wednesday 16th August, 2023)Relevant InformationIf you meet the stipulated requirements and can operate with minimum supervision, attach your application together with proof of qualifications and experience. Due Date ( Wednesday 16th August, 2023)Relevant InformationIf you meet the stipulated requirements and can operate with minimum supervision, attach your application together with proof of qualifications and experience. Due Date ( Wednesday 16th August 2023)Relevant InformationIf you are interested and you meet the stipulated requirements, please attach your CV. Due Date ( Tuesday 15 August 2023)Resume & Application for Attachment Letter *Drag and Drop (or) Choose FilesCV *Drag and Drop (or) Choose FilesResume & Letter of Motivation *Drag and Drop (or) Choose FilesApplication , Qualifications and Experience *Drag and Drop (or) Choose FilesApply
